Our Approach

Unlike some companies, we don't demand that your needs fit exactly into our pre-defined service areas. We take a consultative, solution-based approach that - as our existing clients can testify - delivers better, faster results.

The very first thing we do is talk to you and find out exactly what you need us to do. As a result of these initial conversations, we will draw up a proposal outlining what your needs are and how we plan to meet them. This document is then agreed by you, and our work begins.

Typically, you will either send us your data or set the parameters for the sort of data you require and we will source it.

We then build a bespoke CRM database that our consultants will use to make contact with your prospective clients and record the conversations that take place. Click here to find out more about our databases.

Our consultants will learn about your product or service, and discuss which approach you would like us to take - working with you to identify which benefits of your product or service are most likely to attract clients.

We'll then begin calling contacts on your behalf.

Springboards Telesales and Telemarketing consultants use rapport-based questioning and relationship building skills. We operate within a framework that allows us to gather the key information you require to identify leads and move the sales process forward. We embrace the use of technology in support of high quality verbal communication, but never as a substitute for speaking one to one.

We appreciate that everyone is different therefore we initiate a dialogue at the front end of the sales process within the targeted companies of your choice in a manner that best represents you.

When we uncover hot leads, we'll contact you straight away with the details.

At the end of each week we provide you with full progress report in the form of a data file spreadsheet or display CRM database that can then be imported into a database at your end. In this way you can see exactly what progress has been achieved and which companies have been contacted. More importantly prospects and leads are clearly identified for subsequent action at the point in the sales cycle that best suits you.

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